When the system detects a problem with a review, it may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists who work 24/7 to maintain the quality of the reviews on our site. If the system detects something that contradicts our publication criteria, the review is not published. ![]() Before publication, each review goes through an automated tracking system, which collects information for each of the following criteria: who, what, how, and when. ![]() ![]() You can only submit a review or rating of an experience to Viator if you were the person who made the booking through Viator.
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